Frequently Asked Questions

Tracking Sales and Royalty

For copies sold on, orders will show up in the Sales Report after the order is marked as completed. This happens after the order is paid for, shipped and we have received the shipping information from production.

If your book is in distribution and the sale has happened through a partner site, then it will reflect after we have received the payment from the partner, which can take up to 10 weeks and varies from partner to partner. Sometimes, before we receive the payment, the sale may still show up on the dashboard under the "Pending Payment Distribution Sales". It will move to completed sales and royalty will accrue once we have received payment from the partner.