Hello,

I have been training the ITIL Aspirants for more than 2 decades now:

Did You Know, what is the secret of passing the exam in first attempt?

That it, Understand the concept and Practice the Questions.

Which is why I have written this guide this way, Explaining the Concept in Simple Words and Providing Practice Questions to Concretize the Concept in your mind.

So, Read, Learn and Pass. I wish to see you certified ASAP.

Remember: "Understand the concept and Practice the Questions." is your MANTRA FOR SUCCESS. Good Luck!!

For Extra doze of confidence, I have also compiled the Practice Exams exactly the way you may see in your actual exam. Don't miss that.