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INFORMATION TECHNOLOGY (CLASS - XI) SEMESTER I & II: A Comprehensive Guide for the "Domestic CRM - Voice" Vocational Subject NEW WBCHSE SYLLABUS (eBook)

BOOK FOR THE LATEST SYLLABUS OF WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATION
Type: e-book
Genre: Information Technology
Language: English
Price: ₹0
Available Formats: PDF

Description

INFORMATION TECHNOLOGY (CLASS - XI): A Comprehensive Guide for the "Domestic CRM - Voice" Vocational Subject

Prepare to embark on a decisive journey into the heart of India's thriving Information Technology Enabled Services (ITeS) industry with "Information Technology," the definitive textbook for Class XI students under the new WBCHSE semester-wise syllabus. This book is meticulously designed not merely as an academic text, but as a comprehensive guide and mentor for aspiring "Domestic CRM - Voice" professionals.

Crafted with a deep understanding of student needs, this guide breaks down complex topics into simple, relatable language. It moves beyond theoretical knowledge to instill the practical skills, confidence, and professionalism required to excel in a real-world customer service environment. The content is thoughtfully structured to align perfectly with the new curriculum, covering both semesters in detail.

Key Features:

Complete Syllabus Coverage: The book is divided into two core parts: Part A: Employability...

About the Author

S.Sen

S.Sen brings a uniquely powerful dual perspective to the world of educational writing—that of both a dedicated teacher and an empathetic student. This rare combination forms the cornerstone of a teaching philosophy designed to connect with, inspire, and empower the next generation of professionals. As an educator, S.Sen possesses a deep understanding of Information Technology and its vocational applications, coupled with a passion for demystifying complex concepts and making them accessible to all learners. As a student, S.Sen remains acutely aware of the challenges, aspirations, and learning styles of today's youth, ensuring that the material is not just informative but also engaging, relatable, and motivating.

This dual identity is driven by a singular mission: to be more than just an author, but a mentor in print. The "Note from the Writer" in this textbook reflects a profound commitment to guiding students on their first decisive steps into the...

Book Details

Publisher: AMAZON KINDLE AND Pothi.com
Number of Pages: 277
Availability: Available for Download (e-book)

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INFORMATION TECHNOLOGY (CLASS - XI) SEMESTER I & II: A Comprehensive Guide for the "Domestic CRM - Voice" Vocational Subject NEW WBCHSE SYLLABUS

INFORMATION TECHNOLOGY (CLASS - XI) SEMESTER I & II: A Comprehensive Guide for the "Domestic CRM - Voice" Vocational Subject NEW WBCHSE SYLLABUS

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